Customer service and sales development Leading major transformations Health and social care Terveystalo IQI helped Terveystalo streamline its customer service operations and systems
Customer service and sales development Energy Fortum IQI supports Fortum’s Nordic customer service development
Customer service and sales development Public sector Business Finland IQI supported Business Finland in procuring an integrated contact centre system
Customer service and sales development Public sector HSY HSY modernised its customer service systems through an independent procurement process
Customer service and sales development VSP VSP improves outsourced customer service with an omnichannel contact centre solution
Customer service and sales development Financial services Pohjantähti Pohjantähti redesigned its insurance claims process around users
Customer service and sales development Financial services LocalTapiola LocalTapiola modernised its customer service technology through expert-led procurement