POP Insurance launched a digital insurance platform in record time

Finnish P&C Insurance Ltd was established as a new entrant in Finland’s highly competitive insurance market. At the time, there was limited expertise available on the systems required to establish a new non-life insurance company. The plan to operate exclusively through digital channels made the undertaking even more demanding, particularly as no new insurance company had been established in Finland for a century.

A new digital insurer built from the ground up

The collaboration began by creating a comprehensive view of the processes to be digitalised, the company’s data requirements and the applicable regulatory obligations.

Once the overall requirements had been clarified, IQI supported the procurement phase. This included assessing the required insurance solutions and the supporting customer relationship management, financial management, integration and data warehousing solutions. Regulatory reporting requirements were also addressed as part of the overall design.

IQI led the demanding implementation programme and coordinated the integrations between the different systems. The entire solution was completed in record time, just over two years after the planning began.

A scalable digital insurance platform ready for launch

All the capabilities required by the new non-life insurer were launched simultaneously. The scalability of the digital insurance platform was tested using several million policies and digital service queries.

Finnish P&C Insurance Ltd was able to bring a comprehensive insurance platform into production within an exceptionally short timeframe. POP Insurance quickly established its position and brand in the Finnish insurance market.

The project delivered an integrated system environment that the company could maintain independently. It also created a foundation for further development towards more advanced data-driven management and decision-making.

“IQI’s key specialists planned and led the programme with determination and cost efficiency, supported by highly capable professionals with strong technical expertise.”

Marko Lindfors
Deputy Chief Executive Officer, POP Insurance