Keva’s most critical IT operations run reliably through seamless collaboration with IQI

IQI supports Keva in pension system development and data-driven management, helping ensure that services used by more than one million people in Finland remain reliable and up to date.

IQI’s experts work closely with Keva’s core operations, supporting its key systems and their continuous development.

Critical systems require quality and continuous development

Keva’s operations cover earnings-related pension insurance, investment management and pension services. The systems supporting these operations are complex and constantly evolving.

“These functions are highly critical to us, and our partner plays a significant role in ensuring their success.”

Tommi Heinonen
IT Director, Keva

“We need to update the system frequently to keep it aligned with changing legislation. This development work would not be possible without the support of experienced experts.”

In-depth expertise in a complex operating environment

Developing pension systems requires long-term commitment, as a deep understanding of the sector is built gradually. In addition to technical experience, IQI’s experts need the ability to understand complex interdependencies and work with extensive systems over the long term. Pension matters are complex, and so are the systems that support them.

“Working effectively in a complex environment requires not only a high level of professional expertise, but also the ability to manage critical and extensive systems over the long term.”

Markus Andersson
CEO, IQI

“Capability develops over time. That is precisely why continuity is so important in this environment.”

Data-driven management supports decision-making

Data-driven management plays a central role in Keva’s operations. The organisation generates vast amounts of data, and using it effectively is critical to the business.

“Keva holds an enormous amount of data. Using it effectively for the benefit of both customers and the organisation is a key objective,” Andersson says.

IQI’s experts have played a key role in developing master data and data warehousing solutions, enabling better reporting and more informed decision-making.

Consistent quality and effective collaboration

The collaboration has been built around reliable delivery and consistently high-quality work.

“The experts assigned to us are consistently skilled and effective. The collaboration runs smoothly, and communication works well,” Heinonen says.

“It is a major advantage that the experts already understand our operating models and processes. We do not have to start from the beginning every time.”

Andersson emphasises the collaborative nature of the work:

“This is genuinely a joint effort. A long-term partnership is built on mutual trust and commitment.”